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Mohegan Lake

4.8 / 5 Stars
1896 East Main Street
Mohegan Lake, NY 10547

(914) 528-9000


Anne

5/5 Stars

I just can’t say enough good things about OCPS. This is my second hot tub with them, I got a GREAT deal and Dan Lavelle was extremely helpful. When I have questions I just text or call him, and he gets back to me right away. Vinnie the owner is great, and all the staff are very friendly and helpful. The young men who came to take away my old hot tub and put in the new one were polite and professional. I wish I knew their names I would mention them here. If you are even thinking about getting a hot tub I highly recommend you visit OCPS and have a chat with...

Allan

5/5 Stars

We purchased a hot tub from Orange County Pool & Spas in Feb 2023 and just had it delivered. It is up and running two days after delivery and we are very happy with our purchase! The team at OCP&S have been very knowledgeable and helpful, as well as easy to deal with on things like rescheduling delivery. Dan Lavelle, especially, has been a tremendous resource and has helped make the whole process - from purchase, to delivery logistics, to permitting, to install & setup - so much easier to handle. He provided an in-home demo on the same day we filled the tub and walked us through everything we need to know. We strongly recommend them - it can be a complicated to go through as a novice and we are very happy with everything turned...

Gab

5/5 Stars

We recently purchased a spa from Orange County Pools and the entire experience was seamless and professional. We never felt pressured to purchase something we did not want. They supported us throughout the process from purchase to installation to the follow up tutorial which was given on site and which was incredibly helpful. This is a professional and friendly operation. So far the spa is great with no issues- we love...

Mark

5/5 Stars

Lori De La

5/5 Stars

Dan and his team are truly amazing! They explained everything perfectly: from delivery to install to water testing, they were knowledgeable and super-responsive. Can’t recommend them more...

Robert

5/5 Stars

We just purchased a spa from them after a lengthy search. We felt comfortable buying the spa from them. They were friendly, knowledgeable and willing to answer all of our questions I strongly recommend...

Tim

5/5 Stars

We had a fantastic experience working with Dan and team on the purchase and installation of our hot tub. The folks at Orange County are knowledgeable and were extremely helpful throughout the entire process. We love our new hot tub and wish we got it...

Joseph

5/5 Stars

The best team here!

PMG

5/5 Stars

They are great. We purchased a spa and swimming spa from them. They did an excellent job installing and configuring the...

Barbara

5/5 Stars

Claudia

5/5 Stars

I had a great experience with buying a hot tub at Orange County Pools. Dan and Olivia were awesome. They even came to my home to do a personal tutorial of how to use the tub. Would highly recommend...

Rob

5/5 Stars

We had purchased a spa and ran into problems that should have been covered by the manufacturer, but they wouldn't honor their responsibility. Orange County Pools and Spa (Vinny and team) stepped up and addressed the issues. It took multiple visits but they were determined to stand behind the product they sold us. They were responsive and professional and the staff was courteous throughout the process. We would strongly recommend them as a company with whom you should do business! I wish there were more businesses like...

Ashley

5/5 Stars

Dan at Orange County Pools is great. I highly recommend them over other businesses in the area. Professional and great...

Ashley

5/5 Stars

Dan was exceptional! Great customer service and great...

Brian

5/5 Stars

OCP&S is fantastic. The staff is friendly and helpful. Let me first say, I shopped around many local dealers. OCP&S responded right to my inquiries right away and was willing to answer all my questions, and I had a lot! There were no hard pressure sales tactics. In fact, I had to ask them to please sell me on the Wellis brand and a particular model. Financing options were awesome and I had the hot tub delivered and installed in a matter of weeks, not months like the other area dealers. Dan and Chad went out of their way to address my specific concerns and needs and everyone else I have dealt with has been wonderful. They have stayed in touch after installation and are always available to answer anything I ask. I will certainly purchase from them again down the road when its time to upgrade. I highly recommend this established family owned and operated...

Bill

0/5 Stars

Had a wonderful experience buying my pool from Orange County pools Carol was a pleasure to work with in the buying process and in the scheduling of the installation they were very accommodating installers did a Professional job installing the pool no complaints was a great summer they have a new pool would definitely recommend Orange...

Manjola

5/5 Stars

Manjola Mundija

0/5 Stars

OCPAS did above ground pool installation for us recently. They provide good...

Lisa

5/5 Stars

I never write reviews but the service and experience I had was so incredible, I had to write a review. I bought a swim spa from Orange County Pools, and worked directly with Dan and Vincent, I believe the owners. It was the most amazing experience. The customer service was top notch, incredibly responsive, on top of every detail and even delivered promptly with little notice from my end but made it happen according to my schedule. When there was a problem, they sent a repair person over the very next morning to trouble shoot and all was taken care of. They personally came to my house to make sure I was buying the right spa for our family and have been available every step of the way. This has been the best experience of my life in terms of buying an item that has been amazing for our family with gold star customer service. I recommend this company in the highest...

RG

4/5 Stars

Very helpful and informative they also stock lots of products we are lucky to have them in the area and they have been here for...

ABDALLAH

5/5 Stars

Very organized with good service and prices are fare. I got a membership...

Joseph

5/5 Stars

Well stocked store

Pete

5/5 Stars

Dealing with the front end , especially Ashley and Kerri, was always a pleasure. Insightful , respectful and professional. They always responded to phone calls and emails. So far I'm very happy with the product Mont Blanc spa ( marble). I've only had it 3 months, no issues. The delivery was seamless and the team was not only professional but insightful to the operation and maintenance of the spa. I am impressed with the sound system. The monitoring system (in-touch 2) works better on apple products then android but does work on both. Will update you in a year's time or if I run into any...

Alberto

5/5 Stars

Thank you for the service

Louis

5/5 Stars

Kimberly was so knowledgeable and was very polite. They were busy and the first person that we asked a question to was rude and basically shooed me away. Thank God for Kimberly though. She was able to help me find the part I needed and was very polite and friendly. Definitely saved me from leaving a bad review and made it a 5 star...

Joe DJ Good

5/5 Stars

Joseph

5/5 Stars

Great sales people. Knowledgeable and personal. Office assistant was also very...

Deidre

5/5 Stars

...

Mikey

5/5 Stars

Very friendly staff and has basically everything you need for pool supplies. Free water testing is also...

Sara

5/5 Stars

This place was a lifesaver this summer. As new pool owners, we were completely out of our element and totally baffled by every step of the surprisingly complicated process of taking care of a pool. Everyone at Orange County is knowledgeable, helpful, and kind. Special shout-out to Ashley, who is the actual best. Love love love this...

Thomas

5/5 Stars

An employee by the name of Tristan Goc is the best man to ask for when browsing for pools or hot...

Tina

5/5 Stars

Ashley was our sales person, she was very knowledgeable with the products and explained everything to us . We had a...

Maria

5/5 Stars

Betsy

5/5 Stars

Every step of the way was enjoyable.

twinzip73

3/5 Stars

Their service is ok,but can improve. The only one I like to talk to is Shane. He will get you what you need and is willing to listen and help you out with the pool products that you need. Also the prices are a bit overly...

Patricia Salvate

0/5 Stars

Orange County Pools Rock!!! When we ordered our pool Kerri sat with us and explained everything making the process less stressful. When it was time for the installation they contacted us set up the day for the land to be prepared and up it went. Master Pools from Peekskill were excellent . They came in leveled the property, put up the pool which was amazing to watch!! From Alex, Gerber, Marvin and the team they were the utmost of professionals and hard working. They answered all my questions and let us know what to expect next. We used Moonlight Contracting for our electrical and they were awesome. Tommie Keeler and Brian are two very hard working and knowledgeable people. Terrific job!! Orange County recommends and uses these professionals and now I can see why. Our whole experience was remarkable. Thank you to Orange County pools for making this entire experience a positive one and for your entire staff for their friendliness and professionalism. Everybody in the...

Juve La

5/5 Stars

...

christopher

4/5 Stars

Good place to go...nice family business.

Nicky

0/5 Stars

I purchased my pool and hot tub here, I purchase all my chemicals etc…here. The staff is extremely knowledgeable and always incredibly pleasant to deal with! HIGHLY...

Mark J

0/5 Stars

The staff is always so friendly and knowledgeable about products and care for our pool. Always a pleasure going into the store to shop for our pool needs. Their pool service as well is top...

MichaelandXimena

5/5 Stars

Orange County Pools, Mohegan Lake, has been my go to pool supply store for many years. I purchased a pool and a hot tub from them and everything from installation to maintenance has been exceptional. The store is well stocked with quality items and the staff is always knowledgeable, helpful, friendly, and...

jacqueline

5/5 Stars

QsQuality Landscaping

5/5 Stars

I highly recommend Orange County Pools. we had a leak in the pool and they got a diver out right...

Thomas

5/5 Stars

Awesome these people are very helpful and reasonable highly recommend stopping...

Howard

5/5 Stars

We love our new hot tub that was delivered timely and installed professionally. We have been Orange County customers for over 25 years, first for our pools and now our hot...

Darwin

5/5 Stars

Doug

5/5 Stars

Vincent and his team are awesome! They are always helpful and very knowledgeable. So glad to have them in the...

william

5/5 Stars

James

5/5 Stars

Professional staff, friendly and most efficient

Nicholas

5/5 Stars

This is the best pool and spa company around. The staff is awesome and really go out of their way to help you. I really have to thank Vinny, Carol and Ashley. They kept their promises during this crazy time and my pool was installed on time. Thank you so...

Gypsy

3/5 Stars

Well it's there, that's why it's okay. But their hours or not as convenient as Joanne's, and their prices are not as reasonable. How can you have limited hours in the...

Mike

5/5 Stars

Ashley, in particular, has been fantastic help to us for years. We love this place and its...

Kevin

5/5 Stars

Their service is exceptional!

Michael

5/5 Stars

Jason

5/5 Stars

Great people. Great products. Great pricing.

Jeff

5/5 Stars

Never a hassle when I go there Great staff,very...

Chris

5/5 Stars

The store personal listened to what I was saying and gave me good sound advice. I implemented their recommendation and pool is...

Joseph

5/5 Stars

Love it. They always know just how to help me fix my...

Kevin

5/5 Stars

karen

5/5 Stars

lawrence

4/5 Stars

Crissy

5/5 Stars

What a great experience! It is busy however they don't lack in customer service. I am super excited to for my pool! Pics to follow! I definitely recommend as I felt so valued as a customer, all my questions were answered and it was a smooth...

Lisa

5/5 Stars

I love it there! It’s the best pool store in westchester. The staff is helpful, professional, and friendly. Everything they sell is great quality too. Overall a great...

sorin

5/5 Stars

Karriem

5/5 Stars

Bene

3/5 Stars

Gabriele

5/5 Stars

It has been a pleasure dealing with Vinnie and his team. This is my first experience with a hot tub and the chemicals and they have been wonderful in answering all my...

Dan

5/5 Stars

wonderful very friendly

Frankie

5/5 Stars

Chris

4/5 Stars

Erick

5/5 Stars

Great customer service

Denise

0/5 Stars

Been using Orange Country Pool for almost 20 years. They do free water samples and have always been spot on with directions. Never have had a missed swimming day! Always very helpful and...

Homero

0/5 Stars

Very smart team! Answered all my concerns prior to purchase and the installation went smooth. Everytime I walk into the store now, they know my name! Thank you OCP for taking care of...

Kevin

5/5 Stars

Ashley was our sales representative, very helpful and knowledgeable about the pool, pump. & ect. Very Happy with our new pool. Thank you, Ashley. For all your...

Jill

5/5 Stars

Ray

5/5 Stars

Excellent staff and supplies

Deirdre2312

5/5 Stars

Orange County pool and Spa 5 xxxxx Well what can I say From the order to the installation ....amazing people. Carol has been a terrific help ALL THE TIME Any questions they are respectful and never impatient. I did not have a clue of what I was doing. Their prices are great too on par with everyone else on the internet or in the area. I’m so glad I went with Orange County Pool & Spa In Mohegan Lake. See you guys soon for supplies Thanks Deirdre and Andre...

Anthony

5/5 Stars

I started using Orange County Pools in 1997 and continue to do so today. Customer service has been great. They taught me how to maintain my pool and how to keep an eye out for different things. I've exclusively used their chemicals over the years which has led to perfect water conditions and enjoyment. Whenever a water issue has come up they've always guided me in the right direction. Their pricing has been consistantly competitive so I don't find myself having to shop all over the...

Renee

5/5 Stars

Vinny, Carol, and Ashley, and others, it’s always nice to see you and do business with you. Great conversation, smiles, and service. Prices are reasonable and as a result, it makes perfect sense to support a local business which is always a good...

Faith

5/5 Stars

Volt

5/5 Stars

Excellent service!! This place is the best for all your pool needs!! I won't go anywhere...

Brian

5/5 Stars

I bought my pool from Orange County Pools and my experience was great. Vinny was knowledgeable, helpful and patient which made the selection process a breeze. I've also used the service department to open and close my pool. Tom and Kathy were great at the service department. I make all of my purchases at the Mohegan Lake store. Always have products in stock and free water testing. I cant give enough praise to Ashley and Carol. When it comes to customer service , both are top notch. Anytime I've needed help with anything, Ashley and Carol have gone above and beyond to assist me. Thank You Orange County...

Glenn

5/5 Stars

Always fast and friendly service!!! They always have what I need and the answers to any questions I have! Very knowledgeable staff! Carol went out of her way to make sure I got a switch I needed for my heater quickly and at a great price! I've been going there for 20yrs and will continue to in the...

theresa

5/5 Stars

Franca

5/5 Stars

THE BEST! Everything was perfect. From start to finish! The staff and owners are extremely well versed. They work with you and ensure satisfaction.... Vinny was fabulous to work with. no matter how many questions we had or how many times we called, he was ALWAYS available. Installation was fast and easy. Alex was meticulous and thorough.. I highly recommend Orange County...

Maria

5/5 Stars

We have been dealing with Orange County Pools for over 20 years. They stand by their products and resolve any issue you might have. Thank you for great customer...

Franca

0/5 Stars

By far, The Best in Westchester! Excellent customer service. Installation was flawless! Wonderful...

NF#chicken nuggets

5/5 Stars

THE BEST! Everything was perfect. From start to finish! The staff and owners are extremely well versed. They work with you and ensure satisfaction.... Vinny was fabulous to work with. no matter how many questions we had or how many times we called, he was ALWAYS available. Installation was fast and easy. Alex was meticulous and thorough.. I highly recommend Orange County...

David

5/5 Stars

4 years ago we were thinking of putting in an above ground pool. We stopped in and spoke to Vinny who jumped right into action. He helped us figure out the size and shape that worked best for our yard and for our wants. Growing up with a pool I had some idea on how to maintain it but I decided to have the staff at Orange County Pools guide us through first year( maintenance and closing). Vinny came personally and walked me through the closing process. We have had a great experience dealing with everybody at the store. Everyone is very personable and are really happy to help. Thank you...

Brendan

0/5 Stars

Amazing place always have what I need. Chemicals are way stronger then buying from a non pool store and my wife Abigail loves how great they are too. Have changed places in 15...

Elaine Mattos Pagano

0/5 Stars

The location for us is very convient and the service is wonderful. They have always been able to accommodate our every need for our pool. Kind and courteous staff makes our pool experience a pleasure. We recommend Orange County pools to anyone who needs help with their...

John

0/5 Stars

Great Service! The people that work there are very honest and...

Dwight

0/5 Stars

Very knowledgeable and the staff is very helpful

Linda

0/5 Stars

Your office staff and service manager and service personnel were all very helpful, very efficient and resolved the issue expeditiously! Thank you to all! It is wonderful to have my jacuzzi back so that I can enjoy it regularly! Thanx again to all! I would recommend the service to my...

Steven

0/5 Stars

Always good service. Always on time. Prices do not magically change once project starts. I have gotten a outdoor basketball/tennis/etc. Hot Tub and outside entertainment center and TV, pool, and now a sauna! Next project outdoor pool...

Erin

0/5 Stars

As a former employee of Orange County Pools both in Mohegan Lake and in Carmel when that location was open, I can attest to how much this family genuinely cares about your summer fun experience. In a business with a lot of variables, Carol and Vinnie work tirelessly to ensure everyone leaves happy. I encourage all local families to give them a try for all your pool and spa needs! You won’t regret...

Janet

5/5 Stars

We just had an inground pool put in and Vinnie and crew were remarkable- very professional and a pleasure to work with. The final price when completely finished was exactly what we were quoted at the beginning (no add ons). He has been, and continues to be responsive to any questions we have about operating the...

Bernaldo

5/5 Stars

Whos

3/5 Stars

Nick

3/5 Stars

Michael

5/5 Stars

Great to do business with

Larry

5/5 Stars

Good place to get the pool/hot tub supplies and advice. The owner is almost always on the phone so ask the girls that run the front desk, if you can catch him off the phone he is definitely good to talk...

Jimmy

5/5 Stars

Good place for your pool needs

Eileen

5/5 Stars

Great, personal customer service. They definately go out of their way to help you! Thanks ocp for being my...

Chris

5/5 Stars

In the process of installing an inground pool. Tyler and gang have encountered many glitches (none are their fault) and have responded quickly and efficiently to each one, always with a smile. The gang works nonstop and clean up after each day's work. All questions (many of them stupid) from me have been answered right away. Communication with the office has been superb! I can't wait to see the final result -- it will be...

Cristian

5/5 Stars

Arber

5/5 Stars

thomas

4/5 Stars

Maggie

5/5 Stars

We had a wonderful experience!! Not only with Carol, who helped us the majority of the time, but all of the staff including the installers!! Everyone was courteous, professional and extremely helpful! We highly recommend Orange County Pools, specifically Carol! The pool is our newest and absolute favorite addition to our home! Thank you Orange County...

Tommy

4/5 Stars

Billy

5/5 Stars

Very friendly and knowledgeable customer service. They have everything you would need or want for a...

Dejan

5/5 Stars

I purchased my pool here. They are always helpful with all my pool needs. I buy all my pool supplies here. Vinnie is always helpful, patient and very...

Melissa

5/5 Stars

Been using OCP for years. They just installed an in ground pool and hot tub. Vinny and his crew are extremely professional and knowledgeable. They provide great customer service and are very...

Alex

5/5 Stars

I purchased a pool from Orange County Pools Mohegan Lake last year & wanted to say what an amazing experience it's been. Vinnie, Carol, Ashley & the rest of the crew are extremely helpful & always accommodating. Thanks so much for all of your help & continued...

Pam Telfer

5/5 Stars

David Favre

5/5 Stars

Adrian

5/5 Stars

As a fellow Coast Spa dealer, I can say that Orange County Pool & Spas have the best quality Hot Tubs available worldwide. A fantastic selection and excellent customer service. Wouldn't go...

Debbie

5/5 Stars

As a fellow Coast Spa dealer, I can say that Orange County Pool & Spas have the best quality Hot Tubs available worldwide. A fantastic selection and excellent customer service. Wouldn't go...

Anne

5/5 Stars

I am a single mother and have NEVER had a pool before. I priced around and Vinny was so helpful in teaching me all there is to know. I did purchased a 24' round pool with the frog leap system and My kids and I have had a great season. I got to know everyone in the store and they are all so friendly and knowledgable. I love that I can bring my water there for testing and and can buy all my chemicals right there. I recently attended a winterize your pool training, just to show that extra special touch the store has, and for first time buyers this was very informative. I would recommend Orange County Pools and Spa to anyone, especially and first time pool...

Rufus

5/5 Stars

OCP recommended their installer Alex to take down an above ground pool and relocate it for me. Both the staff and Alex were very helpful. Alex and I had a misunderstanding, regarding the price he quoted vs. what he would be doing and in the end, he did the right thong and took care of me. As a result, I will be going out of my way to use OCP for all my pool needs, even though there are several other pool stores...

Frank

5/5 Stars

I purchased my pool from Orange Co Pools a few years ago. Since then I have used them for all my pool materials and supplies. Vinny, Carol, Ashley, Ryan and all of their staff have been amazing. They always go out of their way to help you when you come in. This year I purchased a pool heater from them. Vinny was very competitive and had it for me very quickly. I would recommend their store to everyone. They are easy to work...

Dejan Drexi

5/5 Stars

My pool was delivered and installed on time. The staff is very knowledgeable and friendly. I bring my water there for testing every two weeks and I buy all my chemicals there. Thanks for...

Jim

5/5 Stars

Geoff

5/5 Stars

Rachahd

5/5 Stars

Joe

5/5 Stars

Friendly place to shop. Knowledge personnel

Hector

4/5 Stars

So far we have had a great experience, let's see if I get my free Michael Fhelps t-shirt for liking this page!! 3-4 weeks pool should be...

Lance

5/5 Stars

Orange county pools has the best staff. They are always there to help. From small problems to the...

Miguel

5/5 Stars

M

4/5 Stars

Convenient Pool Supplies In Carmel We bought our above ground pool here a few years ago. Installation was fast and professional. I've had no problems with the pool. I buy almost all my pool supplies here because they give me a discount as I purchased my pool from them. They've got a large showroom and a full line of pool products and toys. They'll special order a part for you if they don't have one in stock. They also sell spas and pool...

New Windsor

4.7 / 5 Stars
275 Windsor Hwy
New Windsor, NY 12553

(845) 565-5777


Ray

5/5 Stars

Great service and great products. The best money can...

Nilda

5/5 Stars

I had a great experience with Orange County pools. Megan answered all of our questions and was super...

Rich

5/5 Stars

Will definitely do businesses again with Orange County Pool & Spa , excellent customer service from start to the...

Chris

5/5 Stars

Great company awesome people!

Wayne

5/5 Stars

We recently purchased a hot tub and had some very particular specs in mind. Dan and the entire team were extremely knowledgeable and accommodating throughout the process. Ordering was easy, delivery and removal of our old tub went very smooth. Within two weeks of our initial discussion we were already in our new hot tub and couldn't be happier. Great place, great...

Alexandra

5/5 Stars

Great valie. Love this tub and Shane was a great salesperson. Would definitely recommend...

Gerald

5/5 Stars

The entire, selection, purchasing and delivery experience was excellent. From meeting the sales crew at the NEW Windsor store, where the differences of all the displays were explained in great detail and all our questions were answered. They took into consideration the number of users , the amount of use and most importantly worked around our budget, offering any sales benefit available. The delivery was on schedule with the installation crew being extremely friendly and obliging to all our requests. Luckily, our electricians were on hand so between them the spa was in place and wired to go in no time. It is without reservations that we would recommend Orange County to our friends or anyone...

Brian

5/5 Stars

We recently bought our swim spa from Orange County Pools, and the experience was great. The owner and staff are very friendly and helpful. They made sure all of our questions and concerns were addressed during the buying process, as well as following up after the delivery of our spa to make sure everything was to our satisfaction. I would highly recommend this company if your in the market for a pool or...

madeline

5/5 Stars

A Beautiful New Liner! Orange County Pools replaced our pool liner July 2022, we want to say Thank you, Pat and Ben from the front office, what ever they said they were going to do they did, Honest, Fair and the timing was great, at such a busy time, I never thought we would get it done this summer. When the day came to install it was 100 degrees and high humidity, Bill and Eric never stopped working, they were amazing workers, professional, courteous and so. Nice to deal with. They even came back the next morning for the last water truck to make sure all went well. Even when when I thought there was a problem, Pat sent someone over right away to check it out, but there wasn’t anything wrong. If you need a pool liner there’s no place else to go, don’t waste your time. We love these people and can’t say enough about...

Bernard

5/5 Stars

Oui

5/5 Stars

From 2022: OCP New Windsor replaced our pool vinyl liner in June 2022. The price was fair given the current market. The installation crew arrived as scheduled, and they worked quickly to get the job done and made repairs as needed. I felt they went above and beyond with the repairs. They even helped coordinate the water trucks to come in on a very busy day. One day—our pool was done in one day, incredible! About a week later a top part of the liner popped out and we notified OCP. They came out that day and repaired it. Haven’t had an issue since. Everytime we get our water tested now, we rarely have to shock or add other chemicals—the filter, liner, and robot they recommended to us are running like a dream team. We are enjoying a near perfect swim season, a first for us in our over 5-year ownership of this home. Highly recommend this business for their honesty, quality work, and great staff. From 2018: I can only speak for the New Windsor location. The staff here are extremely knowledgeable and helpful. We have dealt with equipment breaking, filter issues, and now, ALGAE. Each time I come in, I am assisted and guided to the best tools I need to get the job done. They help you make smart purchases for your pool needs. They have even kept from me dropping $$$$$ on aquatic equipment that wouldn't have been helpful to my situation. If they were shady, they would have let me purchase it, but instead they educated me and gave great recommendations on the items and actions I needed to take, preventative and current. They saved me a lot of time and aggravation (online info is quite overwhelming!). So refreshing to have a business know their stuff and be more than willing to help even this most newbie pool owner. They even have a rewards program. Highly recommend! (Have a winter closing service scheduled in October--will update this when that is done!) Oct 8: closing service done in under 1.5 hours. The service crew was great, answered my questions, very knowledgeable and they gave me great advice on maintenance, and things to look out for during the winter and spring. The service was pricey to me ($425 for inground pool closings) but I guess that is what you pay for a service you could possibly do on your own. I can't-I have tons of knee problems so the price was okay for me to get it done, just a bit OUCH at the same time). As a first time pool owner, I'm clueless on what to do anyways so it worked for me. I hope to be able to do it on my own next year. I'd hire them if you unsure or unable to close your pool on your...

Pat

5/5 Stars

Excellent service and knowledgeable staff

Tanya

5/5 Stars

I love Orange County Pools. These guys delivered EXCEPTIONAL customer service throughout the project despite the headaches that came along with COVID ( Supply-chain issues, not enough team members- I believe it is better now). The ENTIRE staff worked very, very, very hard to deliver my pool in a timely manner. Special thanks to Shane and Efram! I appreciate you guys coming to my house after hours to make sure my pool was ready for a family pool party to welcome our son back home from college. You two enabled us to create special family memories that weekend!! Vinnie, the owner, is not only kind, but he is also a fair and honest business. I highly recommend you have your pool or hot tub installed by Orange...

Miguel

4/5 Stars

Steven

5/5 Stars

BigHurt

5/5 Stars

"Jordan" and "Shane" were extremely helpful and...

Stephanie

5/5 Stars

Ray “SUPREME”

5/5 Stars

Always help out with all our pool needs

Sidney

5/5 Stars

Always the right remedy for pool issues. Prompt and proffsonal ...

Damon

5/5 Stars

Working on getting a pool with this company. The people who work there are very polite, courteous and helpful. The process takes some time if you order before the winter; but we will be getting ours installed soon. Will update after installation is...

Justine

4/5 Stars

Joe

5/5 Stars

Haven't purchased anything yet, but the showroom service was...

Jennifer

5/5 Stars

Joe

5/5 Stars

Our experience with Orange County Pools was great! Dave went out of his way to make sure we had our pool up last summer There were delays due to Covid The owner came to our house to review details before installation The installation crew was prompt & knowledgeable We will recommend Orange County Pools to anyone we know that is looking to install a pool or hot...

QsQuality Landscaping

5/5 Stars

I absolutely recommend Orange county pools! I've known the family for years and they are outstanding...

Edward

5/5 Stars

Edward Kastor

5/5 Stars

daniel

5/5 Stars

Didn't have the item I needed but were able to give me a substitute item and employee was enthusiastic about getting me the item I...

Stephen

5/5 Stars

Tristen

5/5 Stars

Great service! Wonderful owner! Staff is terrific! David has been amazing! I can’t rave about these guys...

Vincent

5/5 Stars

Had my water tested twice tell me what supplies and chemicals are needed and my pool is looking good very knowledgeable staff is happy with the...

Nancy

5/5 Stars

Laila

5/5 Stars

•Miss

5/5 Stars

• Lee

5/5 Stars

Irene

4/5 Stars

Kelley

3/5 Stars

john

5/5 Stars

Tristan

5/5 Stars

This place doesn't look like much from the outside but let me tell you...they have some great staff. Today they went out if their way to help me troubleshoot my pump/filter system and I didn't even buy it from them! (I did buy a pool from them...in full disclosure). But they took a lot of time to help me and even through in a few pointers for the future. Consummate professionals with a commitment to customer satisfaction! Thank...

Colleen

5/5 Stars

Jack

3/5 Stars

Middle Star rating, retail locations are great, they have most things @ fair prices and are knowledgeable in pool maintenance and equipment, I would recommend - My complaint is the pool opening this year was not great, the last several years was more then acceptable, they always called and noted a few issues and recommended a few repairs, that's all I'd ask for. This year, I'd call it a mess. For $450 or whatever, I would expect the ladders put in, the backwash hose installed and to ensure the the pump was working correctly before they just leave. It was installed but sucking air, they didn't tighten the compression fittings or the pump lid. Not that I'd expect them to repair anything, just a simple "Hey your pump is sucking air, so we didn't run it all day. You need a few PVC parts and a new skimmer basket, this is what we'd recommend etc . . ." My PVC gets brittle over winter because its uncovered. They just dropped a broken skimmer basket in there even though I had new ones sitting right on the deck. They also could have skimmed the top with the net before running the pump all day. I'm not saying a full cleaning, just take 5 mins with the net to get the big stuff off the surface, should have known it was going straight into the skimmer. By the time I got home the skimmer basket was fully clogged and since the basket they put in was broken the debris got sucked into the pump basket which was also clogged. All of this was easily prevented with a few simple swipes of the net OR JUST DON"T RUN THE PUMP. I don't know if they changed guys or whatever but it could have been done correctly or at very least just leave the pump off if they're not sure how it works or suspected there was an issue. Seems like they just flipped the switch and walked away. I sent an email to this effect with no response. So Update 3 weeks later: Not only were the compression fittings on the "pump" not tightened but the filter fittings they hooked up were also not tight. I should have checked them all when I realized the pump fittings were incorrectly installed. The filter fittings ended up failing because they were loose, sprayed 1500 gallons of water into my heater and fried the control board. TIGHTEN the FITTINGS you INSTALL!! - I wouldn't have blamed them for one fitting that failed EXCEPT all 4 compression fittings they hooked up were less then hand tight!! And the fitting that failed was fine after I tightened it...

Caramia

5/5 Stars

I've been a customer for well over 20 years since purchasing my first and only pool . They back everything they sell. The staff are wonderful and very...

Karl

5/5 Stars

Great place to shop for pool stoff

raymundo

3/5 Stars

Joseph Catania

5/5 Stars

The only place I go to for pool supplies and services. I have tried all the...

Joe

5/5 Stars

The only place I go to for pool supplies and services. I have tried all the...

Ken Fischer

4/5 Stars

Bill

5/5 Stars

Always have what I need.Good sales help.

Michael

5/5 Stars

NBO x

5/5 Stars

David Scott

5/5 Stars

I have been using these guys for 3 years now. They have such a great helpful staff, they are close and convenient and prices aren’t bad. I shop here for all our pool supplies and the more I spend the more I earn something back. They tell me how to take care of issues myself so I don’t have to pay a fortune for someone to come to my home to do it. We love you guys!! Hope to buy a hot tub...

bluesdriver63

4/5 Stars

Been going here for 20 years, bought my pool here. Mostly just go to check my pool water and buy...

bluesdriver63

4/5 Stars

Been going here for 20 years, bought my pool here. Mostly just go to check my pool water and buy...

Jose

5/5 Stars

Friendly, knowledge and will treat you with respect. I was treated like...

Amy

3/5 Stars

Dominic

5/5 Stars

Hawk

5/5 Stars

Manuel

5/5 Stars

Excellent attentions. Thanks.

Laura

5/5 Stars

Deborah

5/5 Stars

Michael

4/5 Stars

Kim

5/5 Stars

I could not be happier with the staff and owner!! We had a lot of trouble with our pool this summer. We could not seem to get it clear. Vinny and his staff went above and beyond to get our pool clear and the kids swimming before the end of summer, often not at our expense. I will never go anywhere else. Thanks...

joel

5/5 Stars

Nice store and big selection

Kim

5/5 Stars

No other pool store as accommodating!

Ben

5/5 Stars

I had a wonderful experience dealing with this company. The owner, Vinny is a stand up guy. They really know how the ask the right questions to ensure your purchase is the right one. You'll be crazy to go elsewhere for your pool needs. Thanks...

Brittany

5/5 Stars

I had poor experiences with some suppliers closer to where I live but thankfully, I found this place. I appreciate the experienced and knowledgeable staff that guided me though the learning curve of maintain a pool. They ask the right questions to help guide a newbie to better understand the delicate chemistry balancing act that I didn't realize came with owning a pool. Also not too ignored, these guys do a more thorough test of your pool water than some of the other...

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