Privacy Policy for Orange County Pools & Spas

Effective Date: December 22, 2025

At Orange County Pools & Spas, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our showrooms or use our website.

1. Information We Collect

We collect information that helps us provide you with the best backyard relaxation products and services.

  • Personal Information: This includes your name, email address, phone number, and mailing address provided when you request a brochure, schedule a showroom visit, or apply for financing.

  • Usage Data: We automatically collect technical information such as your IP address, browser type, and the pages you visit on our site to improve your user experience.

  • Cookies: We use cookies and similar tracking technologies to remember your preferences and analyze website traffic.

2. How We Use Your Information

We use your data to:

  • Process orders and manage installations.

  • Communicate with you regarding your inquiries and provide customer support.

  • Notify you about promotions or changes to our services.

  • Maintain the security and integrity of our business operations.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties that assist us with financing, delivery, or website analytics.

  • Legal Requirements: If required by law or to protect the rights and safety of our company or customers.

4. Data Security

In compliance with the New York SHIELD Act, we maintain reasonable administrative, technical, and physical safeguards to protect your private information from unauthorized access.

5. Your Rights

Under Connecticut’s Data Privacy Act, residents have the right to access, correct, or delete their personal information. To exercise these rights, please contact us using the information below.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.

7. Contact Us

If you have questions about this policy, please contact us at: