Infinity Chairs
Infinity luxury massage chairs for sale

L-Track Massage Chairs

Genesis Max

The Genesis Max 4D is the continuation of the legacy that the Infinity Genesis SE started and so much more. To improve on our best seller we maximized many key areas. We upgraded the foot massage to now include kneading and oscillation. We added on-board nature sounds to you relax. Finally, we upgraded to our latest, most advanced and leather-backed controller. The Genesis Max 4D is the culmination of continuous research and innovation, designed to be the best and bring the best out of you. Built with everybody in mind, this chair will scan the user and adjust the massage accordingly. That means everyone from Mom and Dad, to Grandma and Grandpa will be able to sit and enjoy this chair. Everything about the massage can be customized, from the speed and depth of the rollers, to how much the airbags are inflating, to the music that is played on the speakers. Change this from the all-new, intuitive Infinity Controller, or connect your phone through Bluetooth and use the Genesis Max App which puts the chair controls into your own pocket.
  • 4D massage mimics deep tissue massage of human hands
  • Super long 49” L-track reaches from your neck to your glutes
  • Triple roller Total Sole Reflexology™ foot massage
  • Spinal correction & decompression stretch
  • Unique seat airbags perform waist twist
  • 4 node moving back mechanism delivers shiatsu, kneading, tapping, and knocking
  • Relaxing metronome-based rocking motion
  • Premium Bluetooth Speakers & Soothme™ Sound Therapy
  • Auto Program Voice demo
  • iOS & Android app

Specifications

  • Chair Width: 35.00″
  • Chair Weight: 324.00 lbs.
Upright
  • Chair Length: 66.00″
  • Chair Height:48.00″
Reclined
  • Chair Length: 80.00″
  • Chair Height: 36.00″

Brochure

Download Genesis Max 4D Brochure

Owners Manual

Download Genesis Max 4D Manual

Quick Start Guide

Download Genesis Max 4D Quick Start Guide

Assembly Guide

Download Genesis Max 4D Assembly Guide

INFINITY CARE

5 Year Residential Limited Warranty

  • Unlimited USA-based customer & technical support
  • 5 Year structural framework warranty
  • No-cost replacement on covered parts for 3 years
  • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period

For In – Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer’s residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.


  • Infinity Care PLUS: Covers 3 Years of Labor, 3 Years Parts, and 5 Years Frame – $399
  • Infinity Care Max: Covers 5 Years of Labor, Parts, and Frame – $599

$8,699.00

Aura

Enjoy all your massage and relaxation needs and then some with the new Aura massage chair. Featuring essentials like an L-track that massages from neck to glutes and zero gravity positions, this chair provides comprehensive relief from the stresses of everyday life. Lumbar heat works to loosen the muscles in your lower back, while foot rollers provide a reflexology massage to the soles of your feet. Balance your own Aura with the latest from Infinity.
  • L-track reaches from our neck to our glutes
  • 4 node traveling back mechanism delivers shiatsu, kneading, knocking, kneading & knocking, and tapping massage
  • Premium Bluetooth Speakers
  • Soothing lumbar heat loosens muscles
  • Rollers in soles provide reflexology massage
  • Spinal correction & decompression stretch
  • Full-body airbag compression massage
  • Truefit™ body scan customizes the massage to the user

Specifications

  • Chair Width: 29.50″
  • Chair Weight: 198.00 lbs.
Upright
  • Chair Length: 51.00″
  • Chair Height:49.00″
Reclined
  • Chair Length: 73.00″
  • Chair Height: 31.00″

Brochure

Download Aura Brochure

Owners Manual

Download Aura Manual

Quick Start Guide

Download Aura Quick Start Guide

Assembly Guide

Download Aura Assembly Guide

INFINITY CARE

5 Year Residential Limited Warranty

  • Unlimited USA-based customer & technical support
  • 5 Year structural framework warranty
  • No-cost replacement on covered parts for 3 years
  • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period

For In – Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer’s residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.


  • Infinity Care PLUS: Covers 3 Years of Labor, 3 Years Parts, and 5 Years Frame – $399
  • Infinity Care Max: Covers 5 Years of Labor, Parts, and Frame – $599

$4,899.00

S-Track Massage Chairs

Smart Chair X3

The Infinity SmartChair X3 is not only sleek and sophisticated, but also features the most advanced 3D/4D technology in the industry. Choose from five levels of intensity and three unique 3D/4D auto programs. Built with convenience in mind, this chair offers Bluetooth® compatibility. It can even be controlled through our mobile apps, available for both Apple® and Android™ devices. The SmartChair X3 leaves no exceptions, with lumbar heat, chromotherapy, soothing foot rollers, and a powerful deep tissue massage. Discover intelligent wellness with the Infinity SmartChair X3 today.
  • 3D/4D massage mimics deep tissue massage of human hands techniques
  • Near-flat reclining S-track enables superior stretching
  • Soothing lumbar heat loosens muscles
  • Triple roller Total Sole Reflexology™ foot massage
  • Spinal correction & decompression stretch
  • 4 node traveling back mechanism delivers shiatsu kneading tapping and knocking massage
  • Waist twist Seat
  • iOS & Android app
  • Premium Bluetooth Speakers & Soothme™ Sound Therapy

Specifications

  • Chair Width: 36.00″
  • Chair Weight: 265.00 lbs.
Upright
  • Chair Length: 59.00″
  • Chair Height:46.00″
Reclined
  • Chair Length: 74.00″
  • Chair Height: 36.00″

Brochure

Download Smart Chair X3 3D/4D Brochure

Owners Manual

Download Smart Chair X3 3D/4D Manual

Quick Start Guide

Download Smart Chair X3 3D/4D Quick Start Guide

Assembly Guide

Download Smart Chair X3 3D/4D Assembly Guide

INFINITY CARE

5 Year Residential Limited Warranty

  • Unlimited USA-based customer & technical support
  • 5 Year structural framework warranty
  • No-cost replacement on covered parts for 3 years
  • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period

For In – Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer’s residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.


  • Infinity Care PLUS: Covers 3 Years of Labor, 3 Years Parts, and 5 Years Frame – $399
  • Infinity Care Max: Covers 5 Years of Labor, Parts, and Frame – $599

$7,499.00

IT-8500 Plus

Infinity felt it was time to upgrade one of our most popular massage chairs, the result of which is the IT-8500 Plus. Now featuring a color screen LCD remote, app functionality, and in-built nature sounds, this chair appeals to even more lifestyles and body types. Users can seamlessly play their favorite tunes through the chair’s Bluetooth®-enabled sound system. Plus, the Apple® and Android™ app allow you to easily control your massage from your device. Of course, the IT-8500 Plus still includes feature favorites such as a body scan sensor system for a more accurate massage experience, an unprecedented spinal decompression stretch, soothing lumbar heat, and rejuvenating foot rollers. Experience the difference of Infinity’s IT-8500 Plus today.
  • Near-flat reclining S-track enables superior stretching
  • Soothing lumbar heat loosens muscles
  • True Inversion therapy
  • Triple roller Total Sole Reflexology foot massage
  • Spinal correction & decompression stretch
  • 4 node traveling back mechanism delivers shiatsu, kneading, tapping, and knocking massage
  • Premium Bluetooth Speakers
  • Soothme™ sound therapy + Voice Demo
  • iOS & Android app

Specifications

  • Chair Width: 36.00″
  • Chair Weight: 265.00 lbs.
Upright
  • Chair Length: 59.00″
  • Chair Height:46.00″
Reclined
  • Chair Length: 74.00″
  • Chair Height: 36.00″

Brochure

Download IT-8500 Plus Brochure

Owners Manual

Download IT-8500 Plus Manual

Quick Start Guide

Download IT-8500 Plus Quick Start Guide

Assembly Guide

Download IT-8500 Plus Assembly Guide

INFINITY CARE

5 Year Residential Limited Warranty

  • Unlimited USA-based customer & technical support
  • 5 Year structural framework warranty
  • No-cost replacement on covered parts for 3 years
  • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period

For In – Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer’s residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.

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  • Infinity Care PLUS: Covers 3 Years of Labor, 3 Years Parts, and 5 Years Frame – $399
  • Infinity Care Max: Covers 5 Years of Labor, Parts, and Frame – $599

$5,999.00

Prelude

The beauty of the Prelude is in its simplicity. One of the latest from Infinity, this massage chair provides a premium massage experience. Its intuitive design and sleek style make it the perfect fit for any user and any home or office.
  • 4-Node traveling back mechanism delivers shiatsu, kneading, tapping and knocking massage technique
  • Soothing lumbar heat loosens muscles
  • Full-body scan and spring adjusable leg length
  • Shoulder airbags provide grip to assist in stretch
  • Rollers in the soles provide reflexology massage
  • Full-body airbag compression massage
  • Built in remote and phone pocket
  • 6 Programs and full manual control

Specifications

  • Chair Width: 32.00″
  • Chair Weight: 154.00 lbs.
Upright
  • Chair Length: 52.00″
  • Chair Height:48.00″
Reclined
  • Chair Length: 72.00″
  • Chair Height: 39.00″

Brochure

Download Prelude Brochure

Owners Manual

Download Prelude Manual

Quick Start Guide

Download Prelude Quick Start Guide

Assembly Guide

Download Prelude Assembly Guide

INFINITY CARE

5 Year Residential Limited Warranty

  • Unlimited USA-based customer & technical support
  • 5 Year structural framework warranty
  • No-cost replacement on covered parts for 3 years
  • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period

For In – Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer’s residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.


  • Infinity Care PLUS: Covers 3 Years of Labor, 3 Years Parts, and 5 Years Frame – $399
  • Infinity Care Max: Covers 5 Years of Labor, Parts, and Frame – $599

$3,700.00

Flex-Track Massage Chair

Luminary™ Syner-D®

The Infinity Luminary™ Syner-D® embodies opulence and outstanding performance, serving as any room’s focal point where sophisticated engineering harmoniously converges with advanced massage chair technology. Syner-D®’s dual back mechanisms emulate the skilled touch of multiple massage therapists, working perfectly in sync from neck to glutes. The Luminary introduces the pioneering Flex-Track, seamlessly uniting the extensive coverage of an L-Track with the stretching capabilities of an S-Track, ensuring comprehensive spinal decompression and an uninterrupted neck-to-glutes massage. Fueled by Syner-D® Technology, it deploys two individual massage mechanisms that collaborate seamlessly to provide therapeutic relief. Enhancing its state-of-the-art massage technology, the Complete Calf™ Kneading + Oscillation, alongside the Triple Roller Total Sole Reflexology, gently soothes the lower body, delivering an unmatched foot massage experience. The Luminary boasts a user-friendly touchscreen tablet controller with an intuitive interface for effortless chair operation. The Infinity Control feature further enhances your massage experience, allowing complete customization. The Luminary™ Syner-D® seamlessly marries deluxe design with unwavering performance, distinguishing itself from the competition. Relish total body health and well-being from the comfort of your home and find your daily sanctuary through consistent massage therapy.
  • Syner-D® Dual Back Massage Mechanism
  • Triple Foot Roller Total Sole Reflexology
  • Intelligent Voice Command + Control
  • Premium Bluetooth® Speakers
  • Complete Calf™ Kneading + Oscillation
  • J-Track Massage/Flex-Track
  • Zero Wall Fit™ Space-Saving Technology
  • SootheMe™ Sound Therapy
  • MyMassage™ Memory Programs
  • Truefit™ Body Scanning
  • TrueFit™ Footrest Extension
  • Quick Access Control Panel + Smart Dial Controller
  • USB Charging Port
  • Wireless Charging Pad
  • Chromotherapy Lights
  • Lumbar Heat
  • Integrated Air Ionizer
  • Weightless Zero Gravity Recline
  • Tablet Remote

Specifications

  • Chair Width: 31.88″
  • Chair Weight: 364.00 lbs.

Upright

  • Chair Length: 62.99″
  • Chair Height:50.00″

Reclined

  • Chair Length: 77.16″
  • Chair Height: 32.50″

Warranty

5 Year Residential Limited Warranty

  • Unlimited USA-based customer & technical support
  • 5 Year structural framework warranty
  • No-cost replacement on covered parts for 3 years
  • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period

For In – Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer’s residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.


  • Infinity Care PLUS: Covers 3 Years of Labor, 3 Years Parts, and 5 Years Frame – $399
  • Infinity Care Max: Covers 5 Years of Labor, Parts, and Frame – $599

$12,999.00

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